Legal
The rules for using Heirloom, written plainly.
Last updated: January 2025
By creating an account you agree to these terms. We've kept them as short and readable as possible.
You must provide a valid email address and keep your password secure. You're responsible for all activity that occurs under your account. You must be 16 or older to use Heirloom.
Everything you add to your vault — records, photos, stories — belongs to you. We don't claim any ownership over your content. We store it on your behalf and give you tools to export it in full at any time.
By storing content with us, you grant us a limited licence to store, display, and transmit it to you and the people you invite. We don't use your content for any other purpose.
You agree not to use Heirloom to store or share illegal content, to attempt to compromise the security of the service, or to use it in any way that harms other users.
Heirloom is a cataloging and planning tool. Nothing in the service constitutes legal advice. Your inheritance plan and vault records are not legally binding documents. Consult a qualified attorney for estate planning and will preparation.
We aim for high availability but don't guarantee uninterrupted access. We'll give reasonable notice before any planned maintenance.
You can delete your account at any time from Account Settings. We can suspend or terminate accounts that violate these terms. If we ever need to shut down the service, we'll give at least 90 days' notice and provide a full data export.
Heirloom is provided as-is. To the extent permitted by law, our liability is limited to the amount you've paid us in the past 12 months.
We'll notify you by email of any material changes to these terms at least 30 days before they take effect.
Questions about these terms: contact us here.